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Shipping & Returns

Questions & Answers

Shipping & Returns

What is your return policy?

All sales are final.

We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are unsatisfied with your purchase for any reason, please contact us and we will be happy to assist you.

Please view our return policy.

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Where do you ship?

We only ship orders placed through our website to U.S. addresses. For international delivery, please download and email our custom order form. Note that we prefer not to ship to P.O. Boxes. Please provide a street address for your order and include the appropriate suite or apartment number, when necessary, to ensure proper delivery.

Please review our full shipping policy for more information.

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How long do shipments take?

Most orders should ship within 7-10 days, depending on when it is received. We generally ship Monday through Wednesday to allow for delivery on or before Friday since standard deliveries are made only on weekdays. Orders sent via standard shipping should arrive within five (5) business days. However, transit times vary depending on the destination and distance from our location in Chicago.

Please review our full shipping policy for more information.

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