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Shipping Policy

Packaging

We take great care in preparing our teas to ship in high-quality packaging to ensure that they arrive to you in perfect condition and ready to enjoy. 

When We Ship

Most orders should ship within 7-10 days, depending on when it is received. We generally ship Monday through Wednesday to allow for delivery on or before Friday since standard deliveries are made only on weekdays. Orders sent via standard shipping should arrive within five (5) business days. However, transit times vary depending on the destination and distance from our location in Chicago.

How We Ship

We ship our products via FedEx Ground, UPS Ground, and USPS Priority Mail.

Where We Ship

We only ship orders placed through our website to U.S. addresses. For international delivery, please download and email our custom order form. Note that we prefer not to ship to P.O. Boxes. Please provide a street address for your order and include the appropriate suite or apartment number, when necessary, to ensure proper delivery.

Sales Tax

We are required by Illinois state law to charge sales tax on all orders. The sales tax applies to merchandise only and not to shipping rates. The Illinois sales tax rate is 9.25% items delivered/shipped within the state.  There is no tax (0%) for all products shipped outside of Illinois.

If you have any additional shipping questions that we did not answer here, please contact us and we will be happy to answer your questions.